Imagine a financial institution as a human body, Artificial Intelligence (AI) would then be the digital backbone holding it up! Technology disruption in the banking sector is taking place slowly yet surely. Why is there so much hype around AI? How is AI transforming the banking ecosystem? Because AI in …

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Every business knows that technology stagnation in an ever-evolving market environment could risk being sidelined. In this digital age, banks and financial institutes need to realize that digital disruption in the industry is inevitable. Research by Accenture shows developed or emerging market banks can possibly drive up return on equity …

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GAFA giants (Google, Amazon, Facebook and Apple) are nudging their way into the financial services sector. And when they nudge, everyone especially traditional banks feel the push! This is one example of many about the extensive disruption taking place in the BFSI sector. In 2018, the BFSI sector witnessed considerable …

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Ever heard of El Cobrador del Frac? They were ‘debt collectors in top hats and tails’ – literally! At the height of a financial crisis (such as the one in 2008), debts are on the rise and collection rates are low. Banks and debt collection agencies resort to many approaches. …

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Conversational AI Solution Series – Part 3 The ‘digital natives’ or millennials (your biggest potential customer segment) are riding the “Do It For Me” (DIFM) revolution. Living in a DIFM world is about… ...Self-driven cars, self-setting devices, self-organizing tools, self-checkout shopping, auto-filling forms, auto-transfers, and self-transaction banking.…Hands-free, click-free, friction-free, seamless, …

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