Millennials, Gen Y, Echo Boomers. Call them what you want, this customer segment is going to be the most potential target audience in the coming years and your strategies need to revolve around their buying behavior, preferences, needs, and nuances. Why? Because by end of this decade, millennials will be …

Continue reading "Leverage the Power of AI Tech in Banking & Wealth Management"

Meet Mr. X. He is a millennial, he has been working in the IT sector for 10 years, lives in an upmarket neighborhood and has taken an auto loan to acquire his coveted car brand, Audi TT. As a ‘digital only’ banking customer, he prefers to use only digital channels …

Continue reading "Map and Tap the ‘Digital Only’ Banking Customer Using AI"

 Digital transformation is inevitable and its potential, vast. In this post, we discuss the driving factors and why the top leadership should take the reigns of digital transformation.   What is the digital transformation?   “While digital banking refers to making available online all banking services, digital transformation is digital …

Continue reading "Why CEOs should lead digital transformation at their banks?"

GDPR and its implications for banks using chatbots  “Spectacular achievement is always preceded by unspectacular preparation.” -Robert Schuller.    Well, GDPR is here! It has been in effect for more than three months. Since its implementation, GDPR has created not so pleasant ripples for businesses. To begin with, technology giants like …

Continue reading "GDPR and its implications for banks using chatbots-Part 1"

This infographic is created based on our blog “Predicting AI Technology Adoption in the US Banking Industry”