April 16, 2018, San Mateo, CA: Payjo today announced the banking industry’s first-ever intelligent accessibility assistant aimed at enhancing customer experience for customers who are differently-abled.
1 in 5 people in the USA i.e., 56.7 million people identified themselves as having a disability. This represents $645 Billion in disposable income and their value as customers is largely untapped by businesses.
While financial institutions have taken steps to meet the regulatory and technical aspects of digital accessibility, much more can be done to enhance the user experience of customers and prospects who are differently-abled.
Payjo’s Intelligent Accessibility Assistant is designed to provide personalized, natural and intelligent assistance to differently-abled customers and prospects, 24×7.
“The disability market represents 1.3 billion people globally who face challenges across three general areas dexterity, cognition or sensory issues. At Payjo, our mission has been to democratize access to personal banking for people of all abilities and the AI Accessibility Assistant is a critical step in achieving our mission,” said Srinivas Njay, Founder and CEO of Payjo.
For more information on Payjo’s Accessibility Assistant, please visit:
“The Payjo Accessibility Assistant comes with features and functionalities that not only facilitates compliance of your business processes with digital accessibility and discrimination laws but also enables you to provide, customers and prospects with disabilities, equal access to your products and services,” said Bruce Kim, Co-founder, and CTO of Payjo.
As part of promotions around this new product release, Payjo is hosting a webinar in partnership with Messick Lauer and Smith P.C. the webinar is titled “Disability Access Lawsuits: What Financial Institutions Should Know.”
The webinar is scheduled for Thursday, May 10, 2018, 10 am PDT. To register for this webinar, please visit:
We bring over 25 years of expertise in the financial services domain demonstrating stability and success with running operations from global IT destinations. We have served over 350 marquee customers across 20 countries, generating $50 million in revenue and $2 billion in transactions.
Our latest innovation, Payjo, is the industry’s leading Artificial Intelligence Banking Platform, powering several financial institutions worldwide. The pioneering platform enables every conversation between a bank and its customers to be highly personalized, intelligent, providing 24/7 real-time automated assistance just like a bank representative.